Privacy Policy

1. PURPOSES OF PERSONAL INFORMATION COLLECTION

The purpose of collecting customer information is related to matters such as:

– Customer support: purchasing, payment and delivery. 

– Provide product information, services and support requested by customers. 

– Send notifications about our latest promotions and products. 

– Resolve issues arising from purchases. 

2. Scope of information collection

We collect customers’ personal information when they place an order on the website:

Full name, Email address, Phone number, Address.

3. INFORMATION RETENTION PERIOD

Customers’ personal data will be stored until they request its deletion or log in and delete it themselves. In all other cases, customers’ personal information will be kept confidential on the servers of perfetto.com.vn.

4. Persons or organizations that may access that information

– For shipping partners, information such as the name, address and phone number will be provided to facilitate delivery.

– For company employees, dedicated departments are available to provide customer support throughout the product-use process.

– Legal requirements: We may disclose personal information if required by law and if such disclosure is reasonably necessary to comply with legal processes.

– Business transfer (if applicable): in the event of a merger or consolidation, in whole or in part, with another company, the buyer will have access to the information we store and maintain, including personal information. 

5. Address of the information-collecting and managing entity

– Business name: Perfetto Vietnam Co., Ltd.

– Established and operating under Enterprise Registration Certificate No. 0310608782 issued by the Department of Planning and Investment of Ho Chi Minh City on January 26, 2011.

– Head office: 195–197 Phan Dang Luu Street, Cau Kieu Ward, Ho Chi Minh City.

6. Methods and tools for users to access and edit their data:

If you have any request regarding access to or correction of the personal information you have provided, you may:

– Call us directly at: 028 4455 9999

– Email: info@perfetto.com.vn